Do you enjoy the “One Stop Shop” philosophy? Dislike Big Box Stores with their lack of service, poor product knowledge and inferior products?
Chadwicks & Hacks is the place for you!
We pride ourselves on “Good Ol'” customer service and are pleased to find the right fit for you. Barbecues, fireplaces, vacuums, appliances, electric gardening equipment, and more are available at Chadwicks & Hacks; we even offer home service calls for things such as fireplace repairs and cleaning! (read more about it here)
Year after year Chadwicks and Hacks has been the recipient of Reader's Choice Awards for Best Customer Service, Best Fireplace Store, Best BBQ store, Best Vacuum Store and Best Appliance Store.
We’re on the Mountain in Hamilton: come check us out!
- Huge selection of brand name barbeques like Napoleon, Weber, Broil King, Big Green Egg, Kamado Joe, Traeger and more.
- Over 25 gorgeous models of gas and electric fireplaces, inserts and gas stoves from the best brands like Valor, Regency, Vermont Castings, Napoleon, Dimplex and more.
- Brand Name Vacuums from Dyson, Hoover, Dirt Devil and more.
- We have many “off priced” appliances that may come with a damaged carton but HUGE savings. Everything from Toasters to Coffee-makers and Margarita Machines. Our “broken box” vacuum pricing from lines like Hoover, Dirt Devil, Bissell, Dyson, Oreck and Eureka will save you up to 60% from regular retail.
- We stock over 25000 OEM replacement parts.
- We are an authorized service depot for over 50 companies.
We thank you for your store loyalty - feel free to leave us a review!
*Free FAST Shipping - on all orders over $900.00!
We currently only provide e-commerce shopping to Canadian addresses.
* Exclusion: Shipping charges will apply for Kamado Joe products to the province of Quebec.
We maintain a very large inventory of product in order to reduce shipping times.
In-stock orders take about 2-12 business days to reach a customer. We will notify you if a particular item is not in-stock or if we feel that the item cannot be delivered within the above specified time frame.
We do not offer delivery of Charcoal or Pellets for orders below $1000.
At this time shipments are made to Canada only. Special provisions apply to shipments to remote areas like the Yukon, NWT, Nunavik and other rural or hard to access areas.
For small packages, we ship via couriers such as Purolator or Canada Post.
Larger items are shipped via a Freight Forwarder. We reserve the right to choose which freightway that carries your shipment. We do not, however, control the shipping companies (freight or courier). Once a shipment is in the hands of the delivery company, we cannot change shipping addresses, we cannot make a delivery happen on a certain day or a specified time, and we can only approximate delivery times as we only have the information the delivery company makes available to us. Please understand that our staff would love to have more direct control over shipments so that we could ensure an amazing customer service experience every time.
All freight shipments, unless specifically denoted, are curb-side shipments. All larger shipments, shipped via freight carrier, will require a signature at the time of delivery. If you authorize the shipping company to leave the delivery without a signature, ChadwicksandHacks.com cannot be held responsible for damages or loss that may occur during delivery.
Remote or hard-to-reach areas (example: Nunavik.) may incur additional shipping fees. This applies to Free Shipping and regular shipping orders. If this is the case with your order, a Customer Service representative will contact you promptly to notify you of any additional charges.
It is the customers responsibility to inform us of any problems with delivery at the time of purchase. ChadwicksandHacks.com is not responsible for shipping costs on merchandise not delivered due to a shipping companies inability to deliver to a particular location. Certain circumstances may include but are not limited to: narrow or winding roads, dirt or gravel roads, and vacant establishments. In-home delivery is neither implied nor offered without additional charge, and is not necessarily available even if the customer is willing to pay more for it.
We also offer White Glove Service for delivery of certain products. This shipping option allows you to pay for custom delivery services.
If an item is shipped and returned because it is not deliverable due to an incorrect address, the customer will be responsible for shipping both ways. Orders for larger items that must ship freight require the shipping company to contact the customer prior to delivery. If the product is returned because the freight company could not reach the customer, this will be considered a return, and the order will be subject to our regular return policies.
A tracking number will be emailed to you on the day your order leaves our facility.
Shipping Charges (include Packaging & Insurance)
|Purchase Price||Shipping Cost|
|Less than $100||$10.00|
|Between $100+ and $200||$15.00|
|Between $200+ and $300||$25.00|
|Between $300+ and $500||$30.00|
|Between $500+ and $900||$50.00|
|$900+ and Over||FREE SHIPPING|
For a complete list of our policies please click the links below: